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in Trainify we refund your money if you dont have any benfit from our courseاننا في شركة ترينيفاي نضمن لك اعادة اموالك في حالة انك لم تستفد من برامجنا او ان الكورس اختلف عن ما عرضناه عليك قبل الشراء لديك ١٤ يوم كاملة لذلك
Overview
Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be paid
- send us your bank details or contact us in 01094394638
- you have only 14 days
To complete your return, we require a receipt or proof of purchase.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Only regular priced items may be refunded. Sale items cannot be refunded.
ONLY 14 DAYS
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Need help?
Contact us at {CRM@TRAININFYEGYPT.COM} for questions related to refunds and returns.